User Agreement


Terms of use for online store
Website Terms and Conditions of Use define the rules for using the Online Store Website. By using an Online Store Website, you accept and agree to the circumstances set forth by these Terms of Use.
1.Terms and definitions:
1.1.The contract concluded at a distance is a contract concluded by the seller with the buyer (client) using remote communication.
1.2.Online store store, which is located on the seller's website and has an address on the InternetBiznessoc, where the goods offered for sale, terms of payment, delivery, return of these goods are presented.
1.3. An order is a correctly executed and placed declaration of intent from the Buyer (client), which aims to enter into an agreement on the retail sale of the Goods that the Seller offers for retail sale via the Internet store.
1.4. A buyer (customer) is a natural person who buys, orders, uses or intends to buy or order products for personal needs that are not directly related to business activities. Such a natural person must have the necessary legal capacity and the necessary authority to enter into contracts for the purchase and ordering of goods.
1.5. The seller is a business entity that, in accordance with the agreement, sells the Goods to the consumer or offers them for sale.
1.6. The Website is a website located on the Internet at the address: Biznessoc.
1.7. Goods (products) - clothes, shoes, books, accessories and other groups of goods in the assortment presented in the online store, the distance sale of which is not prohibited in the online store. The seller gives the buyer the opportunity to familiarize himself with the images (photographs) of the goods, which are accompanied by information about the main characteristics of the goods (name, country of origin, conditions of use, etc.) and the price of the goods (Goods).
1.8. Delivery service - third party that provides services for delivery of the Order to the Buyer.
2. Seller's name, contact details.
2.1. The customer can contact the Seller who manages the online store in the following way.
- By email to: shop@ Biznessoc .
3. General rules for using the online store Biznessoc.
3.1. By registering on the website of the online store and ordering the product through the online store, the Buyer certifies his full and unequivocal consent to all the regulations and rules published on this website.
3.2. Only people over the age of 18 can use the online store. The buyer must have the necessary legal capacity and the necessary authority to enter into a contract for the sale of goods through the website. By registering on the Web Store's website, you warrant that you are of legal age and have the necessary legal capacity to use the Web Store's website.
3.3. Any person under the age of 18 may only use the online store with the consent of a parent or guardian.
3.4. The buyer agrees to these rules by performing the following mandatory actions:
- Place an order for the goods in accordance with the procedure established in these rules;
- Acceptance and consent of the Buyer to the conditions established by these Rules, which is carried out during the registration on the Seller's website - create an account.
4. Registration on the website
4.1. The Buyer bears personal responsibility for the accuracy, correctness and truthfulness of the information provided by the Buyer when registering on the website.
4.2. Everyone who registers and makes a purchase on the website in the online store provides their personal data and consents to their processing Biznessoc under the conditions specified in the Privacy Policy.
4.3. By making a purchase on the website in the online store, the Buyer accepts the terms of the Privacy Policy, Rules and Terms of Use for the website.
5. Procedure for placing an order and purchasing goods in the online store.
5.1. Orders are accepted through the website Biznessoc. The buyer completes the order by adding the product to the cart.
5.2. When ordering, the buyer must provide the following information:
- Surname and first name of the buyer or recipient of the order;
- Delivery address of the order;
- Email address;
- Contact details.
5.3. The website of the online store contains information about the characteristics of the product, the price of the product, the materials from which it is made, as well as the approximate availability of this product at the seller.
5.4. When ordering the Product, the Buyer selects the Product from the assortment offered by the Seller, indicating in particular the size, color, provision of other specific information, if necessary, and indicates the quantity of the ordered Product.
5.5. After selecting the product, the buyer must click the "Add to Cart" button.
5.6. The product is moved to the shopping cart, which becomes visible after you click on the king's cart icon on the panel at the top of the pagepp in the site window. The buyer can proceed to the shopping cart by clicking the "Checkout" button, which activates a page showing all items in the shopping cart. The buyer can add or remove, change the number of items placed in the "Basket".
5.7. To purchase the items placed in the shopping cart, the buyer must click on the "Checkout" button. After selecting the "Order" option, a page opens where the buyer must enter the necessary information to complete the transaction and send the ordered goods.
5.8. After choosing the delivery method (to the specified address) and entering all the necessary details (including payment information, if necessary), you should select the payment method. The buyer can choose to pay online (payment by card via Liqpay, Wayforpay or Paypal)
5.9. The completion of the order is confirmed by clicking on the "Place order" button, which indicates that the buyer confirms his agreement to all the conditions specified on this web page of the online store.
5.10. Immediately after placing the order, the Buyer will receive an e-mail confirming the order to the address he entered in the login details.
5.11. At any stage of the order prior to the time of placing the order, the buyer may cancel the order by stopping the process of placing the order and exiting the order page. An order that has not been completed by the Buyer shall not be accepted by the Buyer for execution.
5.12. The store can contact the Buyer by e-mail or on the specified telephone number to clarify unclear points, confirm the order or for other questions related to the processing of the order.
5.13. The store is not responsible for the buyer providing incorrect information.
5.14. Detailed conditions for the order of payment for the goods are set out in the "Delivery and payment" section of the online store's website.
6. Availability of the ordered product
6.1. All goods offered on the online store's website are in the seller's stock.
6.2. In special cases (for example, if many buyers order the same product at the same time) it may not be available. In this case, the Buyer will be informed that the order cannot be processed within the terms set by the Seller.
6.3. In the description of the product, which is published on the website of the online store, full information about the available sizes is indicated. A product with an unavailable size cannot be added to the cart, but can be added to the wish list.
7. An order could not be placed
7.1. If the Product is out of stock or the order cannot be processed for any other reason, the Buyer will be notified by e-mail or telephone about any problems with handling the order and possible solutions. In this case, the Seller has the right to refuse the order and delivery of the Goods.
7.2. The seller has the right to deny the buyer the processing of the order and its registration if the buyer has not collected the goods from delivery 2 or more times in a row; if the buyer without good reason refused to accept the goods upon courier delivery; if the courier does not deliver within 3 times, we consider that you want to cancel the contract.
8. Product price and order payment methods.
8.1. The prices indicated on the website of the online store are indicated in the hryvnia.
8.2. The price of the goods does not include the cost of delivery, which depends on the chosen delivery method of the goods and delivery address.
8.3. The price of the Product, specified on the website during the order, includes all tax calculations and is the final price, binding on both the buyer and the seller. The seller can change the price of the product unilaterally before the order is placed. Once an order has been placed, the price cannot be changed, regardless of any price adjustments made by the Store and any special offers or sales with discounts.
8.4. The store reserves the right to unilaterally change the prices of the Products presented on the website of the online store, to start selling new products, to offer and cancel special offers on the website of the online store or to change them.
8.7. Payment for the product is possible through non-cash settlement by bank card.
8.8. Attention! The online store never sends a message to the Buyer that the payment account has changed and it is necessary to make a transfer to the Seller's account. If the buyer receives such an email, there is no need to respond to it or make any payments. Instead, you must forward the original email to shop@ Biznessoc .
9. Method and cost of delivery of the goods
9.1. Delivery of goods is carried out only in Ukraine. The goods are delivered with courier services that the Buyer can choose when ordering the goods - Nova poshta, Ukrposhta, Justin, Meest.
9.2. If you choose to pay for the Product after delivery, the processing of the order begins immediately after it is placed.
9.3. If the buyer has selected delivery to the specified address and the selected produkt is in stock, the delivery time is from 1 (one) to 11 (eleven) working days after the successful completion of the order (depending on the region and type of delivery). Delivery times may be longer for discounted sales, special offers or special promotions. The delivery time can be unilaterally extended by the Seller for various reasons, which the Seller informs the Buyers about on the website of the online store.
9.4. Delivery only takes place on weekdays. Delivery does not take place on weekends and public holidays, non-working days.
9.5. Attention! Order processing begins after 100% of the amount due under the order has been credited to the seller's account. At this moment, the process of delivering the goods to the buyer begins.
9.6. The cost of delivery depends on the delivery method and payment. The cost of delivery is paid by the Buyer separately and is not included in the Product price.
9.7. In the event that the Product is out of stock or the order cannot be processed for any other reason, the Seller will immediately contact the Buyer with suggestions for possible solutions. In this case, the delivery time of the goods increases and starts to be calculated from the moment when the goods arrive at the warehouse.
9.8. The date of receipt of the goods is considered to be the date on which the buyer signed the accompanying documents, confirming that the buyer has received it.
9.9. Title to the goods, risk of accidental death or damage to the goods passes to the buyer from the moment the goods are received and the buyer signs the accompanying documents confirming receipt of the goods.
9.10. Detailed terms and conditions of product delivery are set out in the "Payment and Delivery" section of the online store's website.
10. Return of goods of the right quality
10.1. The buyer has the right to return to the seller the goods of suitable quality for a similar one, if the goods do not satisfy him in shape, style, color, dimensions, size or for other reasons cannot be used by him for his own use. purpose.
10.2. The buyer has the right to cancel the contract and return the goods of suitable quality within 30 days from the time the buyer or a person appointed by the buyer (other than the carrier) took possession of them.
10.3. The Buyer has the right to return the Goods of suitable quality, provided that they have not been used and correspond to the product's appearance, consumer characteristics, seals, labels and the settlement document issued to the Buyer together with the sold Goods. has been preserved In the event that the Product does not meet the specified requirements, the Seller has the right to refuse to exchange/return the Product.
10.4. Non-food products of appropriate quality, the list of which is approved by Resolution No. 172 of the Cabinet of Ministers of Ukraine dated March 19, 1994, are not subject to return.
10.6. The Buyer must clearly inform the Seller of the return of the Goods in order to exercise the corresponding right. To do this, he should contact the email address shop@ Biznessoc . and describe the reasons for returning the goods.
10.7. To return the product you must:
- Pack the goods returned by the buyer;
- The product cannot be used and its appearance must be preserved.
10.8. The buyer returns the goods and correctly completed return documents to the address indicated by the seller in the response to the electronic request. The buyer is obliged to carry out the actual delivery of the goods of suitable quality no later than 14 days from the date of notification by the buyer to the seller of the exercise of his right to cancel the sales contract and return the goods. The return period is deemed to have expired if the Buyer sent the Goods before the end of the 14-day return period set out in this clause.
10.9. Return of the Goods of suitable quality is at the Buyer's expense.
10.10. In the event of termination of the sales contract and return of the goods to the buyer, the seller returns the cost of the goods to the buyer. The deadline for the Seller to return the value of the Goods does not exceed 14 days from the date on which the Seller received a notice from the Buyer about his exercise of the right to terminate the sales contract, but in no case no later than within 14 days from the moment the seller received the goods. This period can be extended by the seller.
10.11. The refund of the value of the goods is carried out using the same payment method that the buyer used for the original transaction, unless the buyer expressly agreed to another solution proposed by the seller. In any event, the buyer will not be charged a refund fee.
10.12. In any event, the Seller cannot refund the value of the Product until it receives the Product back or until the Buyer gives confirmation of the return of the Product, whichever occurs first.
13.10. The buyer is responsible for the decrease in the value of the product as a result of its use in a way other than what is necessary to determine the condition, properties and characteristics of the product.
11. Warranty conditions etch handling of complaints
11.1. Complaints can only be made if the defect was discovered immediately and it caused the goods not to comply with the terms of the contract (as set out on this website). The difference between design elements or design elements from those indicated in the description on the website is not a sign of low quality of the product.
11.3. After signing the accompanying documents, claims regarding external defects of the product, its quantity, completeness will not be accepted. That is, from the moment of handing over the goods to the moment when the accompanying documents were signed, the buyer must inspect the goods, check the quantity and completeness of the goods in accordance with the order.
11.4. Complaints (claims) submitted must include the reasons for the complaint and the information necessary to identify the order. A complaint (claim) can be sent to the e-mail address shop@ Biznessoc . The Seller has the right to request additional information in order to make a decision on the Buyer's complaint.
11.5. The buyer is obliged to comply with the conditions (rules) for the use of the goods, which are indicated by the manufacturer on the corresponding internal labels placed on the goods.
11.8. The seller processes the complaint within 14 days of receiving it and informs the buyer of the outcome.
11.9. If the complaint is fulfilled, the cost of the Product is returned and confirmed costs of returning the Product of insufficient quality to the Seller are reimbursed.
11.10. If the complaint is rejected, the Buyer receives a message stating that the complaint is considered unfounded and the reasons why the complaint is considered unfounded.
12. Privacy, protection and processing of personal data
12.1. By registering on the Seller's website, when ordering goods, the Buyer consents to the collection and processing of his personal data (collection, registration, accumulation, storage, adaptation, modification, restoration, use, distribution, depersonalization, destruction).
12.2. The buyer's consent to the processing of his personal data Biznessoc is voluntary, but without consent to the processing of personal data, registration and purchase on the website in the online store is impossible. All information about the processing of personal data is available in the "Privacy Policy" section on the webshop's website.
12.3. The Seller undertakes to keep the Buyer's personal data confidential, as well as other information about the Buyers, which became known to the Seller in connection with the implementation of the provisions of these Rules, except in cases where such information:
- generally available;
- disclosed with the buyer's permission;
- requires disclosure in cases established by law and/or upon receipt of requests from authorized government agencies.
12.4. The seller has the right to use "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.
12.5. Processing of personal data for marketing purposes
12.6. The customer can consent to the processing of his personal data and their transfer to a third party in order to receive commercial information from Biznessoc, for example about special offers.
13. Immaterial rights
13.1. All information contained on the website of the online store, any computer code that the website contains, parts of the website belong to the seller according to intellectual property rights. You may not copy, reproduce, transmit, publish or otherwise distribute the web pages or materials on the website, or the computer code or parts of the website, except for personal use, without the prior written consent of the seller.
14. Changes to these rules
14.1. The seller reserves the right to make changes to these rules. Such changes shall take effect from the moment the new version of the Rules is published on the Website, unless a different effective date is specified by the Rules themselves.